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Privacy Policy for ChoiceSchoolSystems.com

Effective Date: August 1, 2024

  1. Introduction

Lincoln Barretta Consulting LLC d.b.a. Choice School Systems (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our CRM platform. By accessing or using our platform, you agree to this Privacy Policy and consent to the collection and use of your data as outlined below.

  1. Information We Collect

We collect information to provide and improve our services. The types of data we may collect include:

  • Account Information: Your business name, contact information, billing details, and other information you provide when setting up an account.
  • Customer Data: Data about your customers that you upload or input into our CRM platform, such as contact details, communication logs, notes, and other information relevant to customer management.
  • Usage Data: Information related to how you interact with our platform, including IP addresses, device details, browser types, and interaction with platform features.
  • Cookies and Tracking Technologies: Cookies and similar technologies are used to improve user experience and enhance security. You may adjust cookie settings in your browser, though this may affect your use of certain features.
  1. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our CRM platform.
  • Enhance and personalize your experience with our platform.
  • Manage billing and account information, respond to inquiries, and provide customer support.
  • Send updates, notifications, or other communications relevant to your account or use of the platform.
  • Improve our platform’s security, detect fraud, and prevent misuse.
  • Analyze usage patterns to enhance platform performance.
  1. Data Sharing and Disclosure

We do not sell, trade, or rent your personal or customer data to third parties. We may share information with third parties only in the following circumstances:

  • Service Providers: We may engage third-party vendors to assist us in operating the CRM platform, such as payment processors, hosting providers, and analytics services.
  • Legal Obligations: We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, and safety of our users and others.
  • Business Transfers: If we undergo a merger, acquisition, or asset sale, your information may be transferred to the new entity as part of the transaction.
  1. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. Despite these measures, no electronic transmission or storage system is completely secure, and we cannot guarantee absolute security.

  1. Data Retention

We retain your personal data and customer data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. When your account is closed, we will delete or anonymize your data, except as required by law or necessary for legitimate business purposes.

  1. Your Rights and Choices

You may have certain rights regarding your personal information, depending on your location. These may include the right to:

  • Access, correct, or delete your personal information.
  • Object to certain data processing practices.
  • Withdraw consent where we process data on the basis of consent.

To exercise these rights, please contact us at info@lincolnbarretta.com.

  1. Children’s Privacy

Our services are intended for use by individuals over the age of 16 and are not directed at children under the age of 13. We comply with the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect, use, or disclose personal information from children under 13 years of age without verifiable parental consent.

If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly. Parents or guardians who believe we may have collected information from their child under 13 may contact us at info@lincolnbarretta.com to request the deletion of such data.

For minors aged 13 to 16, we will only collect and process personal information with verifiable consent as required by applicable law.

  1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other reasons. We will notify you of any material changes and provide the latest version on our website. Please review this policy regularly to stay informed.

  1. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at info@lincolnbarretta.com.

  1. Consent

By using our CRM platform, you consent to this Privacy Policy and agree to its terms.